From software design to ongoing support and advice, we're proud to know that the service we provide is second to none.
An established provider of software to the Insurance industry with over 40 years' experience
Durell's guiding principle is to collaborate closely with our customers to produce software that is the best fit for the industry. Our schemes platform was born out of the needs of our customers to adapt to an online environment and our aim is simple – to provide a solution which is comprehensive and flexible without a high price tag.
We strongly believe the key to Durell’s ongoing success lies in what has always set us apart – genuine client care is rare these days and it is ingrained in Durell. From your scheme’s design to ongoing support and advice, we’re proud to know that the service we provide is second to none.
Meet some of ourfriendly team
Tom joined Durell in 2014, moving back to the West Country after 10 years working in finance in London. Tom has been heavily involved in various IT projects throughout his career and firmly believes good IT enables business.
Head of Operations
Jane has been a calm, organising influence at Durell since 2001. Working across a variety of roles at Durell, including stints in Sales and Support, Jane is now Head of Operations and is the glue that holds everything together.
Head of Broker Development
Arron joined us in April 2017. When he told us he believed the key to Sales was customer retention through great service we knew he'd be a good fit. Arron's enthusiasm and proven track record over 10 years in the industry will be a huge benefit to us and our customers.
Head of Project
With a wealth of experience in online application development on both the business and IT side, Putri and her team are the bridge between our clients and developers.
Contact us to discuss your requirements today
High Quality & Prestigious Brands
Durell have been our broking platform provider since BQI were established in 2006. It's a fantastic product with great flexibility. Whenever we need anything the whole Team at Durell are on hand to respond quickly and professionally.
Their business remains the perfect size to ensure they have more than sufficient resource whilst allowing you to speak to the right person every time. The recent development of CFS and web based modules is of particular interest and keeps things cutting edge. Highly recommended product backed by decent, knowledgeable people.
By far and away the best Software company I have dealt with to date. Always there when you need them, often outside office hours! They really care about understanding your business and getting it right. Probably the most refreshing point is that they talk English and not 'tech talk' which makes the whole process that much easier. Would highly recommend.
Durell have provided us with a highly cost-effective and rapid route to market to offer best-in-class customer journeys and products tailored to our customer base. We’ve been continually impressed at all stages of the product development lifecycle, as well as Durell being highly supportive of our day to day operations.
They’ve been exceptionally flexible with regard to changes to all aspects of each product's configuration, and have provided strong support levels (evenings/weekends/etc) throughout. Working with Durell has felt like a true partnership - and we look forward to building on this relationship over the coming years.