Durell Software Ltd, a leading provider of insurance software solutions, and OpenDialog AI, a specialist in AI agent technology for regulated industries, are pleased to announce a new strategic partnership.
Through this collaboration, Durell and OpenDialog will work together to explore the integration of innovative AI Agent solutions into Quote Portal, Durell’s e-trade marketplace, with the aim of shaping the next generation of insurance e-trading.
While development is still underway, this partnership sets the groundwork for future advancements in digital broking. By combining Durell’s experience in the insurance technology sector with OpenDialog’s expertise in AI for regulated industries, both companies share a vision to address ongoing challenges, such as improving data management, ensuring compliance, and creating smarter workflows for brokers.
The focus of this collaboration will be to research and develop tools that could enable:
Streamlined Data Migration: Exploring efficient ways for brokers to move their book of business to new platforms in the future.
Compliant, High-Quality Data: Leveraging OpenDialog’s SAFER Benchmark to guide the development of data solutions that meet rigorous industry standards.
Next-Generation Broking: Building the foundation for future digital journeys, including AI-assisted processes for quotes, customer service, and sales.
Tom White, Managing Director at Durell Software Ltd, commented, “It was crucial for us to find the right partner to embed AI in Quote Portal and what will become Durell 2.0. OpenDialog’s understanding of regulated industries and compliance makes them an ideal collaborator as we investigate what’s possible for the future of insurance e-trade.”
Tom Blain, Senior Vice President EMEA at OpenDialog AI, added, “This partnership represents a milestone for both OpenDialog and the insurance market. By working together, we have a unique opportunity to redefine what brokers can expect by reimagining the entire insurance journey—from onboarding to renewals—and setting the stage for new standards in the industry.”
This collaboration reflects a shared commitment to innovation and continuous improvement. More updates will follow as Durell and OpenDialog work together to design and test the solutions that will drive insurance e-trade forward.
OpenDialog’s Announcement
About Durell Software Ltd
Durell has been providing software to the insurance industry for over 40 years. Its comprehensive solutions include a Policy Administration System (PAS), Full Schemes Life-cycle and the Quote Portal e-trade marketplace, designed to streamline operations for insurance brokers and financial advisers.