Resources & Insights for Insurance Professionals
Explore expert articles and the latest news from Durell Software. Learn how insurance brokers and MGAs can save time, ensure compliance, and deliver exceptional client experiences through better technology.

Latest Articles & Insights
Stay ahead with practical advice and technology updates designed for the modern insurance broker.
Smarter Insurance: How AI and Automation Are Transforming Everyday Operations – Part 3
January 20, 2026A three-part series by OpenDialog and Durell Software Part 3: From Structure to Productivity – Building a Governed Foundation for Automation In Part 1, we explored how AI-driven document ingestion can convert PDFs and attachments into structured, usable data within...
Smarter Insurance: How AI and Automation Are Transforming Everyday Operations – Part 2
December 10, 2025A three-part series by OpenDialog and Durell Software From Queries to Conversations – Turning Client Interactions into Structured, Actionable Data In Part 1 of this series, we explored how AI-driven document ingestion can turn PDFs and attachments into structured data...
Smarter Insurance: How AI and Automation Are Transforming Everyday Operations – Part 1
December 3, 2025A three-part series by OpenDialog and Durell Software From Paper to Productivity – Turning Insurance Documents into Structured, Actionable Data The insurance industry runs on documents — Proposal Forms, Statements of Fact, Schedules, TOBAs and bucketloads of correspondence.Every transaction generates...
Company News
Keep up with the latest developments from Durell — product launches, partnerships, and industry recognition.
Syed Zaheer Joins Durell as Developer
February 13, 2026We’re pleased to welcome Syed to Durell as a Developer. Syed strengthens our engineering team and supports feature development and platform improvements. He works across active projects and helps maintain the performance, stability, and scalability of our products. He collaborates...
Nick Merry Joins Durell as Strategy and Development Director
February 13, 2026We’re pleased to announce that Nick Merry has joined Durell as our new Strategy and Development Director. Nick brings more than 20 years of experience across SaaS, product leadership, marketing, consulting, and commercial strategy. His appointment strengthens Durell’s leadership team...
Durell and OpenDialog AI Announce Strategic Partnership
October 2, 2025Durell Software Ltd, a leading provider of insurance software solutions, and OpenDialog AI, a specialist in AI agent technology for regulated industries, are pleased to announce a new strategic partnership. Through this collaboration, Durell and OpenDialog will work together...










