Smarter Insurance: How AI and Automation Are Transforming Everyday Operations – Part 1

A three-part series by OpenDialog and Durell Software From Paper to Productivity – Turning Insurance Documents into Structured, Actionable Data The insurance industry runs on documents — Proposal Forms, Statements of Fact, Schedules, TOBAs and bucketloads of correspondence.Every transaction generates...

December 3, 2025

The Importance of Great Customer Service

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The Importance of Great Customer Service

How Shopping Has Changed Before social media, shopping was all about visiting stores in person and judging a business by how they treated you. Today, things are different. We can read online reviews, explore social media, and instantly see what...

November 3, 2025

Automate Policy Premiums with a Schemes Platform

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Automate Policy Premiums with a Schemes Platform

Are you an insurance broker with delegated authority?Do you find your team spending too much time calculating policy premiums manually?This approach is outdated, error-prone, and limits how much your business can grow. Today’s technology offers a better way.An integrated schemes...

October 31, 2025

Simplified Guide to Selling Insurance Online

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Simplified Guide to Selling Insurance Online

The insurance industry is undergoing a digital transformation, creating significant opportunities for general insurance brokers with delegated authority. By selling policies online, brokers can streamline their processes while providing clients with a simple and efficient way to secure the cover...

October 17, 2025

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Smarter Insurance: How AI and Automation Are Transforming Everyday Operations – Part 1

The Importance of Great Customer Service

Automate Policy Premiums with a Schemes Platform

Simplified Guide to Selling Insurance Online

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