Smarter Insurance: How AI and Automation Are Transforming Everyday Operations

A three-part series by OpenDialog and Durell Software Part 1: From Paper to Productivity – Turning Insurance Documents into Structured, Actionable Data The insurance industry runs on documents — Proposal Forms, Statements of Fact, Schedules, TOBAs and bucketloads of correspondence.Every...

December 3, 2025

The Importance of Great Customer Service

Article

The Importance of Great Customer Service

How Shopping Has Changed Before social media, shopping was all about visiting stores in person and judging a business by how they treated you. Today, things are different. We can read online reviews, explore social media, and instantly see what...

November 3, 2025

Automate Policy Premiums with a Schemes Platform

Article

Automate Policy Premiums with a Schemes Platform

Are you an insurance broker with delegated authority?Do you find your team spending too much time calculating policy premiums manually?This approach is outdated, error-prone, and limits how much your business can grow. Today’s technology offers a better way.An integrated schemes...

October 31, 2025

Simplified Guide to Selling Insurance Online

Article

Simplified Guide to Selling Insurance Online

The insurance industry is undergoing a digital transformation, creating significant opportunities for general insurance brokers with delegated authority. By selling policies online, brokers can streamline their processes while providing clients with a simple and efficient way to secure the cover...

October 17, 2025

Durell and OpenDialog AI Announce Strategic Partnership

News

Durell and OpenDialog AI Announce Strategic Partnership

Durell Software Ltd, a leading provider of insurance software solutions, and OpenDialog AI, a specialist in AI agent technology for regulated industries, are pleased to announce a new strategic partnership. Through this collaboration, Durell and OpenDialog will work together...

October 2, 2025

News

New Member Preethi

Durell welcomes Preethi to the Development team We are thrilled to welcome Preethi to the Durell family! She joins us as a QA (Quality Assurance) Engineer for the development team, bringing 13 years of invaluable expertise in Manual and...

July 4, 2025

News

Introducing Durell 2.0

We are pleased to release a series of videos showcasing our policy admin system. These videos will walk you through some of the key features. Introducing Durell – Search and Post-It Features Business Account Creation & Management Features...

February 6, 2025

Our First Commercial E-Trade Product is Here!

News

Our First Commercial E-Trade Product is Here!

We are excited to announce that Combined Liability, powered by Omnyy, is now live on the Durell QuotePortal! This marks a significant step forward for the Durell broker base, as we introduce our very first commercial e-trade product 🚀...

December 2, 2024

News

New Member Sasha Jepson

Durell welcomes Sasha Jepson to the Business Development team We are thrilled to announce that Sasha Jepson has joined the Durell family as a key member of our Business Development team. Sasha comes to us with a wealth of...

September 5, 2024

News

Company Announcement

The AUB Group Limited has agreed to acquire an 80% equity stake in the Movo, group of companies, including Durell Software Ltd, subject to regulatory approval. AUB Group is a top 20 global broker listed on the Australian Stock...

August 19, 2024

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Author: putri

Smarter Insurance: How AI and Automation Are Transforming Everyday Operations

The Importance of Great Customer Service

Automate Policy Premiums with a Schemes Platform

Simplified Guide to Selling Insurance Online

Durell and OpenDialog AI Announce Strategic Partnership

New Member Preethi

Introducing Durell 2.0

Our First Commercial E-Trade Product is Here!

New Member Sasha Jepson

Company Announcement

Company

Solutions

Support