Training


Durell Software is designed to be easy to use, but we do recommend you invest in initial training in order to get the best from your system.


We are committed to offering value-for-money, keeping our training costs low and offering several options so training can be tailored to your needs. You and your staff can also join the free monthly group training sessions in our offices in Taunton.



Upcoming and recent free ongoing training

Regular ongoing-training and update sessions are held at our offices in Taunton. All sessions run from 10.30am until 3.30pm and include lunch. There are a maximum of 8 free places (2 people per company) available at each session, and places will be allocated on a first come, first served basis.

Call us to book your training session on 01823 326324.

  • 13.02.2019Group training for Financial Advisers (Basic)

    The session will cover an Introduction to Durell’s main screens, Fact Finds Word Processing, Client/Policy Notes, Email—How To, Policy Overview, and an Introduction to CFS and CloudCall.
  • 13.03.2019Group training for General Brokers (Intermediate)

    The session will cover Policy Register, Commercial Screens, Claims Tracking, Client/Policy Notes, Standard Management Reports, Full Accounts, and an introduction to CFS and CloudCall.
  • 17.04.2019Group training for Financial Advisers (Intermediate)

    The session will cover Fact Finds, a Policy Overview, Mailshotting and Excel Reporting, Management Reports, Full Accounts, Contract Enquiry, and an Introduction to Durell CFS and CloudCall.
  • 15.05.2019Group training for General Brokers (Basic)

    The session will cover an Introduction of the mail screens, Mailshot Fields, Word Processing, Client/Policy Notes, Emailing, Policy Overview, and an Introduction to CFS and Cloudcall.
  • 12.06.2019Group training for Financial Advisers (Basic)

    The session will cover an Introduction to Durell’s main screens, Fact Finds Word Processing, Client/Policy Notes, Email—How To, Policy Overview, and an Introduction to CFS and CloudCall.
  • 17.07.2019Group training for General Brokers (Intermediate)

    The session will cover Policy Register, Commercial Screens, Claims Tracking, Client/Policy Notes, Standard Management Reports, Full Accounts, and an introduction to CFS and CloudCall.
  • 18.09.2019Group training for Financial Advisers (Intermediate)

    The session will cover Fact Finds, a Policy Overview, Mailshotting and Excel Reporting, Management Reports, Full Accounts, Contract Enquiry, and an Introduction to Durell CFS and CloudCall.
  • 16.10.2019Group training for General Brokers (Basic)

    The session will cover an Introduction of the mail screens, Mailshot Fields, Word Processing, Client/Policy Notes, Emailing, Policy Overview, and an Introduction to CFS and Cloudcall.
  • 13.11.2019Group training for Financial Advisers (Basic)

    The session will cover an Introduction to Durell’s main screens, Fact Finds Word Processing, Client/Policy Notes, Email—How To, Policy Overview, and an Introduction to CFS and CloudCall.

Training on-site at your offices

The training at your office is a full day from 9am until 5pm and any number of people can attend. Cost is £600+VAT per day.

Training at Durell´s offices in Taunton

This can either be for a full day or half a day. The costs are £400+VAT for a full day session (9am until 5pm), or £225+VAT for half a day. The half day is 4 hours, and the start and finish times can be chosen by you (e.g. 11am until 3pm). A maximum of 8 people can attend.

Online training

Online training is £55+VAT per hour, and is charged by the hour.