Set-up, SMS Text Messaging

Overview

You can send and receive SMS text messages (i.e. Short Message Service texts) from your Durell program similarly to using a mobile phone. This will probably be more expensive than using a mobile, but it’s quick and simple, and much easier to type the messages.

The first 25 messages can be sent FREE OF CHARGE during an initial seven day trial period, so you’re strongly recommended to give the system a test run. To continue using it after that time you’ll need to subscribe, as discussed towards the end of this section.

Because this is a billable service it works on a PER USER basis, protected by each user’s Durell password. For example, if there are two users on a Durell system and both wish to do texting then they’ll have to set-up their two accounts individually (i.e. subscribing with individual credit cards), in which case each user will be allocated a unique texting phone number (n.b. quite separate from your land lines or mobiles) . If only one has an account then the other will not be able to see or send any texts. You may choose to pass account details to more than one user, in which case all those with the details will be able to see the same set of messages, as if on a multi-user mobile phone. If you do decide to create such a company shared texting account, you can prevent unauthorised staff from using it by turning off their SMS Messaging user access rights (see “Set-up, Users”).

Set-up Access Rights

Starting from Durell’s Main Menu...

· Click the “Setup” button

· Double-click “Users” towards the end of the list of set-up items on the right

· Ensure all the users who you wish to use SMS messaging have the rights to review and send messages, as shown below. You may choose to allow some users just to read messages, while others may also send them (see also “Set-up, Users”)

Set-up SMS Texting Accounts

· Back at the Setup screen, double-click “SMS Messaging” towards the end of the list on the right, as shown below...

· On the SMS Account Settings pop-up, shown below, click “Go to Esendex sign-up webpage”

· Enter your name and address on the Free Trial Account page, as shown below, giving your correct email address (n.b. this is essential)

· You can ignore the instructions on the second Esendex screen, shown below – simply return to your Desktop and check your emails

· You should find a new email from sales@esendex.co.uk giving your account details, like the example below....

· Copy these details into your SMS Account Settings pop-up in Durell, as shown below, then click “OK”

· Finally, click the “Check account status” button to find out the pseudo mobile phone number (i.e. “Address”) that’s been allocated to your account. In the example shown below it would be 447786203034. You’ll only need to know this if you want people to be able to message you without you first having sent a text to them.

· Repeat the above process for each user who wishes to use the SMS texting service (i.e. by logging-in as each one in turn). Individual texting accounts should be protected via each user’s Durell password. Communal texting accounts (i.e. one set of account details copied into a number of users’ set-ups) should be protected via user access rights.

Sending a Text Message

To send a text message, or check you inbox and outbox, see “Text Messages, Sending and Receiving”

Subscribing for a Full Account

Starting from the SMS Accounts Settings pop-up, described above...

· Click the button to “Go to Esendex sign-up webpage”

· On the Esendex webpage click “Home” (at the top left)

· On the Esendex Home page click the “Login” button (at the top right)

· Enter your user name and password, as shown below and described above

· From your own Esendex account page, as shown below, click “Buy Credits” (on the top right)

· Then select the services and quantities you require, as shown below, and follow the on screen help