If you need to change a policy’s insurer, product or plan name, then starting from the Main Menu…
· Click the “Policies” button
· Click on and thereby highlight the policy to be changed (e.g. by scrolling to it, or using the “Binoculars” button to find it)
· Click the “Signpost” button
· Click “Policies / Change insurer / plan”
· Use the dropdowns (except the “Type” one) on the right hand side to change the details, as required
· Click “OK”


Insurer Or Product Does Not Appear In Drop-down
When using the drop-downs, as shown above, if you cannot
find the insurer or plan that you require you should click the “Setup…” button
between the “Insurer name” and the “Plan name” fields. This will take you to
the Product Set-up screen (see “Set-up,
Products”). After you’ve created the product you require, when you exit
you’ll automatically return to the scrolling Policies screen, with your newly
created product pre-selected.
Whereas you can change a policy’s insurer, product and plan, you cannot change the fundamental type. This is because a pension, for example, is fundamentally different from a mortgage or motor policy.