Documents, Document Viewer

 

The Document Viewer gathers together all documents, spreadsheets, emails, voice recordings (wav files), scanned images and financial plans on a “per client” basis. It also provides a launch pad for the creation of new documents, scanned images, mail shots, etc. It is accessed via the green “W” button on the toolbar...

 

 

Deleting & Renaming

The Document Viewer does not contain actual documents, just cross-references (or links) to them. For example, if you use the “Delete” or “Rename” buttons, then by default this will just remove or change the viewer’s description, but not affect the actual document file. To fully delete a document file select the option for “Document link AND file”, as shown below.

 

 

Similarly, the “Rename” button shows both the name to display in the Document Viewer and the actual file that it is linked to. You can use the “Browse” button to navigate to the real file’s location, where you could re-name it (via right-click and “Rename”), though on your return you’d also need to change its “File name and path”, or the link would be broken.

 

 

Finding & Linking to Existing Documents

Before installing Durell, each user may have written and saved a number of letters to clients in their standard Windows folder called “C:\My Documents”. In this case they can copy them to the common Durell folder (e.g. F:\Imw-Data\Docs) via Windows Explorer…

Once in a location accessible by all users, the documents could be linked to their owning clients via the document viewer’s buttons to “Find Docs”, “Find Excel” or “Find Scan”.

 

Financial Plans

Financial plans are saved to and deleted from the document viewer as and when you save or delete them (see “Saving & Re-finding Plans”).

 

Prioritise Button

This allows you to keep one or more selected documents at the top of the document list, regardless of the order. For example, you might like to keep a spreadsheet, or a document logging phone calls, at the top of each client’s list. To make a document prioritised….

 

Exclude Policy Documents

Use the “Exclude policy documents” button to exclude documents that were created from policy documents. To re-include them just click the same button a second time.