When creating a new Diary appointment, if it relates to a policy you can link it, as follows…

If you start a new Word document from a diary appointment that has been linked to a policy then, provided you’ve set-up the appropriate fields to be passed to Word, you’ll be able to use a template that automatically includes all data related to the…
This is a very powerful and useful feature that is further described in “Diaries, Word Processor Links”.
You can jump to the Diary directly from the scrolling list of policies. In so doing, you will automatically link the diary appointment or reminder to a policy. To do this starting from the Main Menu…
o “Create a diary entry linked to this policy” to start a new reminder pre-set with the current policy’s ref
o “Jump to the most recent diary entry linked to this policy”, to go to the Weekly view, filtered to show only those appointments that relate to this policy ref
o “Jump to the diary as normal”, to go to the Weekly view showing the current week
