Looking for technical support?

We offer support in a number of different ways, the first being our online manual which can be accessed free of charge here or by clicking the question mark icon in your Durell system. If you cannot find the answer you are looking for and currently subscribe to our "Support and Updates" service you can contact us on 01823 334142.

Please note - due to the un-reliability and security concerns about emails, we do not actively support email as a way to obtain support from our team, nor should the sales number be used to log any support queries. To ensure fairness with regard call priority we run a voicemail service where you can leave a message describing your problem, after which someone from our support team will call you back. This ensures that the most appropriate member of our team can take your call and therefore offer the most guidance with your issue.

Ways to get in touch

Sales/Enquiries - 01823 326324

For general enquiries, sales, accounts and to book a demonstration or training

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Technical Support - 01823 334142

For help with your Durell system, including 'how to' and technical issues (supported users)

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Fax - 01823 336390

To return paperwork if asked to do so

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Email - sales@durell.co.uk

Also to return paperwork or to send sales queries

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Address - Castle Lodge, Castle Green, Taunton, Somerset, TA1 4AD

If you need to post an item or if you are visiting us

Enquiry Form

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Complete Administrator:	for combined Life and General
Financial Adviser:	for Life, Pensions, Investments and Mortgages
General Broker:	for Personal Lines and Commercial Insurance
Mortgage Manager:	for Mortgages, Life, Pensions and Investments
Office Manager:	for Contact Management, Accounts and Diaries
Other query:
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	Type text above: What is Image Verification ( Captcha )? [hide] A security test to determine whether or not the user is human. This will ensure that only human visitors will actually submit the form, and not spamming bots that are browsing the web from site to site and submit spam where they can. It is well known that programmers can do programs for many jobs, including visiting a large amount of sites on the Internet by following links from page to page and collect emails listed on websites, submit contact forms, or even trying to break passwords by trying to login over and over again with computer generated passwords. Fortunately, it is impossible for a non-human ( ex. computer program ) to extract a word or a combination of letters and numbers from an image, if the letters and numbers are not all of the same size and of similar font. This is why, the Image Verification security method ensures that only people actually can submit a form.
	Please note - we will only use your details to contact you when we believe we can offer you help or guidance. We will not contact you with pushy sales techniques (as we believe our software sells itself) nor will we pass your details to any third party. However, if you wish not to be contacted by us at all please email us at sales@durell.co.uk
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Durell provides solutions for IFAs and mortgage brokers, as well as general insurance brokers dealing in personal lines or commercial insurance. Its solutions include paperless office, complaint management, financial planners, factfinds, FSA compliance, diaries, contact management and accounting software. It is suitable for registered individual financial advisers, IFA networks and national IFAs. It includes a mortgage fact find and investment portfolio manager with on-line contract enquiry for instant valuations. It encompasses mortgage adviser software, mortgage broker software, wealth management software, back office software, financial planning software and software for independent financial advisers.

Software | Back Office | Financial Adviser | IFA | Provider | General Insurance | Life and Investments | Insurance Brokers | System | Database | Solution | CRM (Client Relationship Management Software) | Policy administration | Factfinds | Full Accounts | Pensions | Personal Lines | Commercial Insurance | Insurecom | Full cycle EDI | Online contract enquiry | Paperless office | Financial reports Durell's Life & General software is a combined back office paperless office system for advisers / brokers. It includes client information and accounts software with paperless office software for both financial advisers and general brokers. It is a paperless office software package with software for advisers and brokers, or a paperless office system for advisers / brokers. Also known as a CRM system with EDI, it is a combined System for IFAs and General Insurance Brokers and includes software for IFAs and Insurance Broker. Durell is Back Office Software with Insurance quotes. It is also IFA Software, which is software for Financial Advisers, also known as Back Office System for IFAs, CRM system for IFAs, Financial Adviser Software, IFA paperless office, IFA software, Financial adviser client software or IFA client database software. It includes fee timer software with retainers, which is ideal for RDR. Durell's "General Broker" software is EDI Software with a General insurance client database and paperless database for general brokers. It can be considered as Insurance software, General insurance software, General broker paperless office system, General Insurance Software with EDI, Software for Insurance Brokers, Back Office Software for Insurance Brokers, Insurance Broker Software or Software Solutions for Insurance Brokers.